Support

• Unplug any cable and select the iPhone speaker in Control Center. Water Eject only plays through the built-in speaker.
• Hold iPhone speaker-down, away from your ears, at a comfortable volume.
• Tap Start. Standard plays for 12 seconds; Gentle is quieter and plays for 8. It works in Silent mode, and you can pause or stop at any time.
• Tap Test sound now to play a reference tone and check what you hear.

Up to three times. If the speaker still sounds muffled after three runs, more runs won’t help much. Let iPhone air-dry with the connector facing down, then test again later.

No. A low-frequency tone can help move water out of the speaker grille, but it can’t dry the inside of the phone, confirm that it’s dry, or repair damage. Avoid heat, compressed air and rice. If sound problems continue after drying, contact Apple Support.

Water Eject stops when headphones, Bluetooth or AirPlay take over the audio, or when a call or another app interrupts it. Choose iPhone in Control Center and start again.

Raise media volume gradually with the side buttons or the slider in the app. If it’s still silent, open Troubleshoot → No sound is coming out and follow the steps.

Open Speaker test, play the 440 Hz reference tone and pick what you heard: clear, distorted or no sound. The answer is saved with the output iOS reported, so you can compare before and after drying.

Open Troubleshoot and choose the problem: muffled, quiet, no sound or distorted, quiet calls, Bluetooth or headphones, or the microphone. Each guide starts by checking which output iOS is using, then the settings that most often cause it, such as Balance under Settings → Accessibility → Audio & Visual.

Connect stereo headphones, then open Tools → Headphone test and tap L, C or R. Pro adds stereo, bass and frequency sweeps.

Unplug the cable from iPhone and the adapter. Tap iPhone gently against your hand with the connector facing down, then leave it somewhere dry with airflow. Wait at least 30 minutes before reconnecting. If the alert comes back, keep drying for up to a day. Don’t put anything into the connector.

Once the back of iPhone is dry, a Qi-certified wireless charger is fine. Use Emergency Override only in an emergency: charging while the connector is wet can damage it.

If it appears with one cable only, that cable or accessory may be damaged. If it appears with every Apple cable, contact Apple Support.

Free: Water Eject, the speaker test, the headphone check, all troubleshooting guides and “Liquid Detected” help. Pro is a one-time purchase that adds the microphone test, Audio Lab tone generator, bass, midrange and treble checks, and stereo and frequency sweeps. Ultimate adds recording spectra, multi-stage tone sequences, saved setups and session export. There are no subscriptions.

Open Settings in the app (the gear icon) and tap Restore purchases while signed in with the Apple Account you used to buy. You can also restore from the Microphone test or Audio Lab preview.

Apple handles App Store refunds. Request one at reportaproblem.apple.com.

No. Microphone takes stay on your iPhone and are deleted when you leave the test. Usage events and crash reports are sent only if you choose Allow sharing; change it any time in Settings → Share usage data. See the privacy policy.